FULL REPLACEMENT WARRANTY
NEXEN TYRE - FULL REPLACEMENT WARRANTY
DTM Wheel and Tyre are the manufacturer's authorised distributor of NEXEN tyres in
DTM Wheel and Tyre provide a “Full Replacement” Manufacturer's Warranty on all NEXEN Tyres supplied by them in New Zealand. This warranty covers any resulting manufacturing defect in a NEXEN Tyre product for a period of 5 years from the date of manufacture.
DTM Wheel and Tyre warrant that they will replace in full any qualifying NEXEN tyre which it determines has been removed prematurely from service due to manufacturing defect, provided that the tyre has a minimum of 2mm tread depth remaining across the entire tread width.
DTM Wheel & Tyre’s Full Replacement Warranty on NEXEN Tyres covers conditions that require a tyre to be removed from service that are within the manufacturers' control of raw materials or quality of workmanship, and therefore excludes the following examples of service related issues outside the control of the manufacturer. These and any other service related issue are not covered by the manufacturer’s warranty.
Uneven wear from “under and/or over inflation”
Uneven wear from “improper tyre balance”
Wheel alignment related shoulder wear or feathering
Premature shoulder wear caused by a lack of or insufficient positional rotation
Road Hazard related issues including punctures, cuts, impact damage, scrapes and/or bruises
Overloading of the tyre beyond its design parameters
Tyre failure due to under-inflation / puncture / driven on flat
Racing, off-roading, damage/use of snow chains
The “Full Replacement” of any tyre determined to qualify under this warranty and be accepted for a claim may, due to product lifespans, require replacement with an alternative pattern. This warranty covers only the affected tyre and does not extend to additional tyres that may be required due to the above, or cover resulting labour charges which are the responsibility of the owner.
DTM Wheel and Tyre does not warranty NEXEN Tyres which have been distributed in New Zealand by any other party.
Please contact your local NEXEN Tyre Authorised Dealer at www.nexentyres.co.nz, the place of your original purchase, or the DTM Wheel and Tyre Call Centre on 0800 621 233 for assistance.